At InfraTrace, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
Last updated: November 20, 2024
InfraTrace ("we", "our", or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal information when you use our infrastructure management platform.
Important: By using InfraTrace, you agree to the collection and use of information in accordance with this policy.
Provide infrastructure management, versioning, and collaboration features
Manage your account, authentication, and subscription
Send important updates, security alerts, and support responses
Detect and prevent fraud, abuse, and security incidents
Analyze usage patterns to improve features and user experience
Comply with legal obligations and enforce our terms of service
We do not sell your personal data. We only share your information in the following limited circumstances:
We work with trusted third-party service providers:
When you invite team members, they can access shared projects, devices, networks, and tasks within your team.
We may disclose information if required by law, regulation, legal process, or governmental request.
In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you beforehand.
We implement industry-standard security measures to protect your data:
TLS/SSL for data in transit, bcrypt for passwords
Session-based authentication, role-based permissions
Hosted with automated backups
Security logging and anomaly detection
Note: While we implement robust security measures, no system is 100% secure. Please use strong, unique passwords.
You have the following rights regarding your personal data:
Request a copy of your data through your account settings
Update your profile and project data at any time
Delete your account and all associated data via Settings > Account > Delete Account
Export your projects, devices, and configurations in JSON format
Most rights can be exercised directly through your account settings. For additional requests, contact us at [email protected]
We will respond within 30 days of receiving your request.
We retain your data for as long as your account is active or as needed to provide services:
InfraTrace is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].
We may update this privacy policy from time to time. We will notify you of any material changes by:
Your continued use of InfraTrace after changes constitutes acceptance of the updated policy.
For privacy-related questions, concerns, or requests, please contact us:
We typically respond within 1-2 business days